Series Producers and Technical Solutions Providers

Manufacturing companies demonstrate market credibility through cost-optimised and simultaneously flexible production processes. Customer satisfaction in the long term is ensured with competent after sales service. Consistent complaints management and workflows derived from that aid measurable improvement in both quality and processes. Customer integration leads to permanent improvement and innovation across the product spectrum. Collaborative networks support the exchange of information with partners along the entire value chain. Company networks operating globally demand transparent IT infrastructure.

btconsult services: Business Transformation
 
Our consultants optimise business processes along the entire value chain – from procurement (supply chain management) to production to CRM processes. A number of special themes form part of this: preplanning and detail planning (also plant-wide and company-wide), consistent batch tracing, integration of quality management, EDI communication with partners. We map your service processes, everything from commissioning to repair and returns processing, from dispatching technicians to plant conversion and invoicing for the measures taken.

We support you at every stage, from defining and implementing process KPIs to measuring performance. We accompany any necessary changes and internationalisation of business processes at all levels of the company, with consistent transformation management and international rollout management.

btconsult services: Business Technology

  • Our expertise in developing solutions for the manufacturing industry is focused on the following technical solutions:
  • SAP R/3 CS
  • SAP ERP sales and service
  • SAP CRM
  • Business Warehouse
  • BI architecture and front-end Reporting solutions.